Our delivery procedure is simple.
Delivery is completely free on all our products within the UK.
What if I don't receive my order?
If you do not receive your order within 4 working days from the date of dispatch, please email us on
Our refunds policy is also simple.
You may return a foot spa that is in NEW unused condition within 30 days of purchase, just email us on with your order number and the subject 'return', and we'll keep back to you with a pre-paid return shipping label within 3 working days.
What if I receive a faulty foot spa machine?
Contact us via email and we shall either replace your foot spa with a new one or a full refund shall be offered, no questions asked.
All our foot spas come with a 12 month warranty.
If you have any issues during the cover, fill in the contact form or email us on and your foot bath shall be repaired or replaced.
What if I don't have my order number?
Don't worry. Our support team can still assist you.